FAQ

Frequently Asked Questions

We love your questions so we have compiled a list of our most asked questions! If you are still looking for something, feel free to drop us anemail, and we'll get back to you!

Our candles have a burn time of up to 5 hours, so you can enjoy your candle for a long time! The good thing about our candles is that they're reusable, so even if they run out, you can always reform them and make them look brand new!

We offer a variety of scents to choose from, including lavender, jasmine, lemon, and more. We have a wide range of collections because we want you to feel the different scents possible when you're having the time of your life. Visit [add link] to see the full list of available scents.

EleganteCandles have a real flame, but the good thing about them is that they leavebehind very little residue. This is because our candles are made from 100% vegan materials, which are environmentally friendly. However, on certainfurniture, our candles can leave behind dark marks.

Yes! Our candles are made with natural ingredients and are free from harmful chemicals. Our candles are safe to use around children and pets. You can put them anywhere; make sure no one touches the flame as they can face burns.

It is completely normal if you have any questions regarding our candles or if you are having trouble reusing them or just using them. If that is the case, don't hesitate to get in touch with us at maiswa77@gmail.com, and we will be happy to assist you so that you can go back to enjoying your candles!

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.